Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at magnoliaboutiqueandgifts@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at magnoliaboutiqueandgifts@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

We are a family owned business that has been around for 10 years! It is a mom and pop shop that is supporting the next generation of the family, and is continuing to be built up for there future!

Our goal is to bring you fun fashion that you can’t find at your normal clothing store! We want to have styles that fit everyone’s taste and everyone’s budget. We work hard to pick quality items that will last you a long time!


Your support and love of our store is more appreciated than you know, we are so thankful for each of our customers and all you do for our stores!